Appeals
If you have any questions regarding the PASRR process or if you would like a copy of your PASRR Level II Summary of Findings Report, Acentra Health, formerly Kepro, can be contacted by phone at (833) 840-9945, by fax at (844) 421-3626, by mail at Kepro, 1650 Summit Lake Drive, Suite 102, Tallahassee, FL 32317, or by email at NEPASRR@acentra.com.
If you disagree with any part of a PASRR determination, you have the right to request a reconsideration of the determination by contacting Acentra using any of the contact ways above within 30 days of receipt of your notice. We will send you a written notice of the reconsideration determination within three business days of our receipt of your request.
You may also appeal our reconsideration determination. Contact Acentra and we will provide you with information on this process.